![]() Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: The Knife Guy, Plot K85, R511 Brits North West ZA 0250. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Refunds are done within 10 Business days of the approval of the return If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. that was received with the purchase)Īny item that is returned more than 30 days after delivery There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging and include all the pamphlets or documentation included with the product. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. More importantly, it has allowed us to earn the trust and loyalty of countless thousands of dedicated knife users around the world-an audience to whom we are extremely grateful.Our policy lasts 30 days. ![]() In addition to a worldwide distribution network and manufacturing resources in the U.S., Japan, Taiwan, Italy, and China, our innovation has also earned us an impressive portfolio of patents, trademarks, and industry awards. ![]() Since then, Spyderco has steadily grown to become one of the leaders in the cutlery industry. Those features revolutionized the knife industry and literally defined the form of the modern folding knife. ![]() That knife pioneered the concept of a round hole in the blade for one-handed opening, a clip on the handle for carry at the top of the pocket, and the option of a serrated edge for aggressive cutting performance. In 1981, the Glessers put down roots in Golden, Colorado and introduced the first Spyderco folding knife. Initially, the company focused on selling their first product the Tri-Angle Sharpmaker™, primarily at fairs and trade shows around the country. ![]() Spyderco was founded in 1976 by Sal and Gail Glesser. ![]()
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